Legalline

Membership Agreement

INDEX TO CONTENTS

1. PRODUCT SUMMARY
1.1 Plans

Plan A
Plan L

1.2                   Immediate access
1.3                   Money back guarantee
1.4                   Debit orders
1.5                   Emergency service
1.6                   Retrenchment benefits
1.7                   Maternity benefits
1.8                   Standard contracts
1.9                   Accessing our service
1.10                 Who is entitled to protection?
1.11                 Our services provide

MEMBERSHIP AGREEMENT – SUMMARY

MEMBERSHIP AGREEMENT

3.1 Legal/Labour Protection Plan

Definitions
Legal/Labour Protection
On-site Tariff Fees
Terms and condition

Payments and Membership Fees
Variations, amendments, increases and termination
Reinstatement of Membership
Refund, retrenchment and maternity assistance
Cancellation of Membership
Whole agreement
Indulgence
Breach
Liability
Labour matters

Exclusions
Application for Legal/Labour on-site assistance procedure

General
Settlement and acceptance
Rejection of application for on-site assistance and disputes

Fee Structure

UNDERWRITERS/INSURERS

ADDITIONAL BENEFITS

1. PRODUCT SUMMARY

1.1 PLANS

LEGALLINE provides you with the following choices of Legal/Labour protection :-

PLAN A - As a LEGALLINE individual member under Plan A you are entitled to an unlimited number of telephonic consultations and legal/labour advice, which incorporates our dispute resolution service during our business hours.

Here our legal advisors will answer your legal/labour problems and assist you in reaching a solution, either telephonically or by way of letters of demand.

This is an unlimited telephonic service and no additional fee will be charged for any work done in terms of this service.

For an additional fee (per our ON-SITE tariff rate) our legal/labour advisors will attend ON-SITE negotiations, disciplinary hearings and CCMA hearings.

PLAN L - As a LEGALLINE company member under Plan L, your company is entitled to an unlimited number of telephonic consultations and legal/labour advice, which incorporates our dispute resolution service during our business hours.

Here our legal/labour advisors will answer your companies legal/labour problems and assist you in reaching a solution, either telephonically or by way of letters of demand.

This is an unlimited telephonic service and no additional fee will be charged for any work done in terms of this service.

For an additional fee (per our ON-SITE tariff rate) our legal advisors will attend on site negotiations, disciplinary hearings and CCMA hearings regarding your employee’s.

ALL OUR PLANS ARE LINKED TO A 24 HOUR EMERGENCY SERVICE.

1.2 IMMEDIATE ACCESS

You/your company has immediate access to our legal/labour advisors, from the date of your first payment, who are just a telephone call away and will assist you/your company with advice, dispute resolution and letters of demand to try and resolve your legal/labour issue or crisis.

1.3 MONEY BACK GUARANTEE

Your Membership Agreement document will be forwarded to you/your company within 14 days of your first payment being received by ourselves in terms of this Protection Plan.

We provide you/your company with 1 month to read the Membership Agreement and if you/your company are not totally satisfied with our Protection Plan we will refund you/your company the entire payment received by ourselves.

1.4 DEBIT ORDERS

We provide 2 dates to process your debit orders, if you/your company has selected and authorised us to do so, being the 1st and 25th of each month. If these dates fall on a weekend or public holiday, we may process your debit order on the 1st business day prior or subsequent to this date.

Should your/your company’s debit order be returned for whatever reason we may, at our sole discretion, double debit your account the following month.

Please ensure that you/your company has sufficient funds at your/your company’s disposal in your/your company’s account to cover your/your company’s premiums on the contracted date as non payment will result in a suspension of your/your company’s Membership Agreement with ourselves.

1.5 EMERGENCY SERVICE

This is an additional service provided to all members on any Protection Plan. This service is of an emergency nature only. Calls after normal business hours will only be attended to by our legal/labour advisors if of an emergency nature and any other non-emergency call will be referred to our normal business hours.

If you/your company requires ON-SITE assistance of one of our lawyers after business hours, you will be required to pay LEGALLINE our ON-SITE tariff fee prior to such lawyer/attorney attending to you/your company’s matter. All ON-SITE assistance, whether after hours or not, is at the sole discretion of LEGALLINE.

1.6 RETRENCHMENT BENEFITS

Members of Plan A shall be entitled to a 6 month free Membership Fee period if the Primary Member has been retrenched. (see our Membership Agreement conditions for details)

1.7 MATERNITY BENEFITS

Members of Plan A shall be entitled to a 4 month free Membership Fee period if the Primary Member is entitled to maternity leave from her place of employment.(see our Membership Agreement conditions for details)

1.8 STANDARD CONTRACTS

We provide certain standard contracts to all our members for no additional charge.

1.9 ACCESSING OUR SERVICE

To use our service, please call 0861-55-44-55. Please ensure that you have your Membership number ready.

1.10 WHO IS ENTITLED TO ASSISTANCE?

PLAN A
The paid up Primary Member, their spouse and minor children may utilise this service.

Long term co-habitation partners are also provided protection in certain circumstances. (see our Membership Agreement conditions for details)

PLAN L
The paid up company or the company representatives may utilise this service.

1.11 OUR SERVICES PROVIDE

Incorporated in your Membership fee:

Legal advice
Legal assistance
Debt collection
Standard contracts
Review of documentation

For an additional fee per our tariff;

On-site negotiations
Disciplinary hearings
CCMA hearings

The Legal/Labour Protection Plan is subject to the Membership Agreement conditions of each Plan.

2. MEMBERSHIP AGREEMENT SUMMARY

On payment of the 1st Membership Fee, LEGALLINE shall provide the MEMBER with legal and labour advice and dispute resolution during office hours as follows:-

Monday to Friday 09h00 – 16h30

2.2 This service may be used by the MEMBER, which under Plan A includes their spouse or permanent partner which is named in the APPLICATION and the MEMBERS children who are still minors or under Plan L, the companies duly authorized representative.

2.3 This service is restricted to matters occurring within the borders of the Republic of South Africa.

2.4 This service, under Plan A, is limited to MEMBERS as an individual in a personal and private capacity and relating to the personal and private affairs of the MEMBER and, under PLAN L, all matters relating to the company being the PRIMARY MEMBER.

2.5 LEGALLINE shall, at it’s sole discretion, under Plan A, provide advice to MEMBERS regarding their small businesses only. This service shall be advice only and shall exclude all letters and communications to third parties.

2.6 This is a telephonic based service and LEGALLINE will assist the MEMBER in all matters save for the fact that LEGALLINE does not draft any contracts, documentation, pleadings etc.

2.7 The MEMBER may only utilise the service on payment of the monthly membership fee, a failure to do so on due date will immediately result in your membership being cancelled.

2.8 Your membership with LEGALLINE may be cancelled at any time on non-compliance with these terms and conditions, or without any reason whatsoever on 1 month’s written notice to the MEMBER at the MEMBER’S last known postal address on record with LEGALLINE.

2.9 LEGALLINE may amend the terms and conditions hereof or amend your membership fee upon 1 month’s written notice to the MEMBER at the MEMBER’S last known postal address on record with LEGALLINE.

2.10 LEGALLINE, its employees, agents, representatives or contractors shall not be liable for any damages, consequential or otherwise that may arise from or in connection with any work done, not done, advice given, not given or any documentation supplied, drafted or advised upon by the abovementioned, notwithstanding any mistake, negligence or error by the aforesaid.

2.11 LEGALLINE shall at its own discretion, and on payment of LEGALLINE’S tariff rate, attend ON-SITE negotiations and/or disciplinary hearings and/or CCMA hearings.

3. MEMBERSHIP AGREEMENT

LEGAL /LABOUR PROTECTION PLAN

LEGAL/LABOUR PROTECTION PLAN

LEGALLINE manages the legal/labour protection plan in terms of this MEMBERSHIP AGREEMENT.

3.2 DEFINITIONS

Unless the context otherwise requires, the following words shall have the meanings set out below wherever they may appear in this MEMBERSHIP AGREEMENT :-

3.2.1 PRIMARY MEMBER -
Under Plan A, is the natural person in whose name the APPLICATION is completed.

Under Plan L, is a company in whose name the APPLICATION is completed.

3.2.2 PROTECTION PLAN - This is a monthly legal/labour protection plan subject to payment on due date of the monthly MEMBERSHIP FEE from time to time.

3.2.3 MEMBER - Under Plan A, a MEMBER includes the person in whose name the APPLICATION is completed referred to as the PRIMARY MEMBER. The PRIMARY MEMBER’S spouse or permanent partner named in the APPLICATION and the PRIMARY MEMBER’S minor children. Should the PRIMARY MEMBER have more than 1 spouse and names said additional spouses in the APPLICATION then and in that event an additional MEMBERSHIP FEE will be required by LEGALLINE.
Under Plan L, a MEMBER includes the company in whose name the APPLICATION is completed referred to as the PRIMARY MEMBER and can be utilised by the companies duly authorised representatives.

3.2.4 APPLICATION - Is the PRIMARY MEMBER’S application for the legal/labour protection plan with LEGALLINE either signed by the PRIMARY MEMBER or it’s representativeor contracted to telephonically by the PRIMARY MEMBER or it’s representativeand the content thereof is a term and condition of this MEMBERSHIP AGREEMENT.

3.2.5 MATTER - All legal/labour matters.

3.2.6 EVENT - Means any act or omission, state of affairs, neglect, breach or coming into existence which occurs entirely in the Republic of South Africa and forming the basis of the MEMBER’S need for assistance

3.2.7 PROTECTION/ASSISTANCE - The period of 1 month when each and every MEMBERSHIP FEE is paid by the PRIMARY MEMBER to LEGALLINE in which period the EVENT takes place, excluding the WAITING PERIOD.

3.2.8 MEMBERSHIP FEE - A stipulated amount which is paid by the PRIMARY MEMBER to LEGALLINE which may be amended from time to time by LEGALLINE on 1 month’s written notice to the last known postal address of the PRIMARY MEMBER on record with LEGALLINE.

3.2.9 ON-SITE ASSISTANCE - Is at the sole discretion of LEGALLINE and then subject to the MEMBER paying the LEGALINE tariff rate, set out by LEGALLINE from time to time, being the reasonable fees, costs and disbursements for on-site representation and/or proceedings set out in clause 3.4 herein, in advance of the representation and/or proceedings taking place.

3.2.10 LIMIT OF BENEFITS - There is no limit to the use of the telephonic service and the ON-SITE labour assistance or representation is subject to an additional tariff fee being payable as set out in clause 3.4 herein.

3.2.11 FEE STRUCTURE - Means the additional legal/labour fees agreed to in terms of this MEMBERSHIP AGREEMENT, set out in clause 3.8 hereof.

3.2.12 LAWYER - Means a LEGALLINE appointed labour consultant, Attorney or Advocate or other appropriately qualified person appointed to represent the MEMBER in terms of this MEMBERSHIP AGREEMENT.

3.2.13 INDEPENDENT LAWYER - Means an Attorney or Advocate or other appropriately qualified person not appointed by LEGALLINE.

3.2.14 WAITING PERIOD - Means 1 calendar month from the date of payment of the 1st MEMBERSHIP FEE by the PRIMARY MEMBER to LEGALLINE. During this WAITING PERIOD no ON-SITE assistance is provided in terms of this MEMBERSHIP AGREEMENT.

3.2.15 APPLICATION FOR ON-SITE ASSISTANCE - Is a written APPLICATION FOR ON-SITE ASSISTANCE in the standard LEGALLINE format completed and signed by the MEMBER or it’s representative and the MEMBER has fully complied with the APPLICATION FOR ON SITE ASSISTANCE procedure set out in clause 3.7 hereunder, which assistance is at the sole discretion of LEGALLINE and subject to the tariff rate, set out by LEGALLINE from time to time, being the reasonable fees, costs and disbursements for on-site representation and/or proceedings set out in clause 3.4 herein, in advance of the representation and/or proceedings taking place.
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LEGAL/LABOUR PROTECTION

In consideration of payment of a monthly MEMBERSHIP FEE and the additional TARIFF FEE and subject to the conditions of each PLAN set out herein, this MEMBERSHIP AGREEMENT will provide legal/labour assistance for EVENTS within the Republic of South Africa during the period of this MEMBERSHIP AGREEMENT.

ON-SITE TARIFF FEES

Should LEGALLINE, at its sole discretion, agree to attend an ON-SITE negotiation and/or representation, then and in that even LEGALLINE shall charge and additional tariff fee, set out by LEGALLINE from time to time, being the reasonable fees, costs and disbursements for on-site representation and/or proceedings set out in LEGALLINE’S TARIFF RATE, payable in advance of the representation and/or proceedings taking place.

3.5 TERMS AND CONDITIONS

3.5.1 PAYMENT AND MEMBERSHIP FEES

This is a monthly legal/labour protection plan and utilisation of the legal/labour protection planis subject to payment of the monthly MEMBERSHIP FEE on due date to LEGALLINE who is the only party authorised to accept such payment.

The 1st MEMBERSHIP FEE is subject to a once off administration fee payable to LEGALLINE.

Should the PRIMARY MEMBER’S MEMBERSHIP FEE not be paid on due date, this MEMBERSHIP AGREEMENT shall automatically be cancelled as from the date that the MEMBERSHIP FEE was due be cancelled and shall be of no force and effect whatsoever thereafter.

The PRIMARY MEMBER may grant authority to LEGALLINE either verbally or otherwise to deduct the MEMBERSHIP FEES from the PRIMARY MEMBERS, bank account in the PRIMARY MEMBER’S name.

3.5.2 VARIATION, AMENDMENTS, INCREASES AND TERMINATION

LEGALLINE may on 1 month’s written notice by ordinary mail to the PRIMARY MEMBERS last known postal address on record with LEGALLINE, increase the MEMBERSHIP FEE or amend the MEMBERSHIP AGREEMENT from time to time. If the PRIMARY MEMBER is unhappy with the amendments to the MEMBERSHIP AGREEMENT, the PRIMARY MEMBER may within 1 month give written notice cancelling this MEMBERSHIP AGREEMENT, failing which the PRIMARY MEMBER shall be deemed to have accepted the amendments.

REINSTATEMENT OF MEMBERSHIP

In the event of the MEMBERSHIP AGREEMENT being cancelled due to non-payment of the MEMBERSHIP FEE for whatsoever reason. The MEMBERSHIP AGREEMENT may, at the sole discretion of LEGALLINE be reinstated without a new APPLICATION being submitted upon receipt of the monthly MEMBERSHIP FEE plus a reinstatement fee/administration fee due to LEGALLINE. The effect of the reinstatement is that the PRIMARY MEMBER will again be subject to the WAITING PERIOD.

MEMBERSHIP FEE REFUND, RETRENCHMENT AND MATERNITY ASSISTANCE

LEGALLINE shall not refund MEMBERSHIP FEES for any reason whatsoever unless the MEMBERSHIP AGREEMENT is cancelled within the 1st one month period referred to in clause 1.3 above

If the PRIMARY MEMBER, under Plan A, becomes retrenched through no action on the PRIMARY MEMBER’S behalf (voluntary retrenchment excluded), after more than 12 months of continuous PROTECTION, there will be a grace period during which time no MEMBERSHIP FEES need to be paid by the PRIMARY MEMBER for a period of 6 months or when the PRIMARY MEMBER is re-employed, whichever is the shorter. LEGALLINE shall renew the MEMBERSHIP AGREEMENT each and every month during this period.

If the PRIMARY MEMBER under Plan A, becomes entitled to maternity leave from her place of employment, after more than 12 months of continuous PROTECTION, there will be a grace period during which time no MEMBERSHIP FEES need to be paid by the PRIMARY MEMBER for a period of 4 months or when the PRIMARY MEMBER recommences her employment, whichever is the shorter. LEGALLINE shall renew the MEMBERSHIP AGREEMENT each and every month during this period.

CANCELLATION OF MEMBERSHIP

LEGALLINE may within 1 month of the APPLICATION, decline to accept the MEMBERSHIP AGREEMENT without giving reason and LEGALLINE shall give a full refund of all MEMBERSHIP FEES received.

LEGALLINE may, on 1 month’s written notice, inform the PRIMARY MEMBER, by ordinary mail, to the last known postal address of the PRIMARY MEMBER on record with LEGALLINE, that LEGALLINE does not intend to renew this MEMBERSHIP AGREEMENT for any or no reason whatsoever and at LEGALLINE’S own discretion.

WHOLE AGREEMENT

This MEMBERSHIP AGREEMENT constitutes the sole agreement between the PRIMARY MEMBER and LEGALLINE and no variations or amendments to this MEMBERSHIP AGREEMENT will be of any force or effect unless reduced to writing and agreed to by LEGALLINE in writing.

LEGALLINE shall not be bound by any representation made of whatsoever nature or by whoever varying any of the terms and conditions of this MEMBERSHIP AGREEMENT.

INDULGENCE

If for whatever reason LEGALLINE does not enforce any provisions of this MEMBERSHIP AGREEMENT strictly or at all, this act or omission by LEGALLINE shall not mean that LEGALLINE waives any of its rights or changes its obligations under this MEMBERSHIP AGREEMENT, nor shall such indulgence prevent LEGALLINE from enforcing the terms and conditions of this MEMBERSHIP AGREEMENT strictly thereafter.

BREACH

LEGALLINE may in its sole discretion refuse to provide any LEGAL/LABOUR PROTECTION if the MEMBER breaches any material term or condition of this MEMBERSHIP AGREEMENT.

LIABILITY

LEGALLINE, its employees, agents, representatives or contractors shall not be liable for any damages, consequential or otherwise that may arise from or in connection with any work done, not done, advice given, not given or any documentation supplied, drafted or otherwise or any APPLICATION FOR LEGAL/LABOUR PROTECTION handled in terms of this MEMBERSHIP AGREEMENT by the abovementioned notwithstanding any mistake, negligence or error by the aforesaid

LABOUR MATTERS

In terms of both Plans,the PRIMARY MEMBER, at the sole discretion of LEGALLINE shall be granted ON-SITE assistancefor labour and work related matters, subject to LEGALLINE’S additional tariff fee, set out by LEGALLINE from time to time, being the reasonable fees, costs and disbursements for on-site representation and/or proceedings set out in LEGALLINE’S TARIFF RATE, payable in advance of the representation and/or proceedings taking place.

EXCLUSIONS

LEGALLINE’S ON-SITE ASSISTANCE is at LEGALLINE’S sole discretion. However, the following exclusions will result in immediate non-consideration of such APPLICATION FOR ON-SITE ASSISTANCE.

LEGALLINE shall not provide ON-SITE ASSISTANCE in respect of :-

3.6.1 PLAN A & L are limited to the labour matters provided for in the PLAN schedule and any APPLICATION FOR ON-SITE ASSISTANCE falling outside such schedule and this MEMBERSHIP AGREEMENT is excluded.

Any APPLICATION FOR LEGAL/LABOUR PROTECTION where the EVENT had commenced or occurred prior to the PRIMARY MEMBER taking out this MEMBERSHIP AGREEMENT or prior to the expiry of the WAITING PERIOD.

3.6.3 Marriage, divorce, custody, access, guardianship, maintenance, paternity, engagement, promise to marry, enforcement or annulment of a marriage or divorce order, family violence, adoption, living together as husband and wife or permanent partners or any other dispute or proceedings that may flow from the above.

Disputes between spouses, ex-spouses, child, parent, sibling or present or past permanent partner or any other dispute or proceedings that may flow from the above.

Defamation, insult, verbal abuse or any other infringement of the MEMBERS personality, reputation or dignity.

The MEMBERS rights or obligations as a trustee, director, officer or member of a company or close corporation. Any MATTER where there is a profit motive or for gain. This shall include partnerships, landlords, professional practice, farming or any other business related entity or activity. The MEMBERS rights or obligations in a capacity other than a private person.

Any APPLICATION FOR ON-SITE ASSISTANCE arising from a deliberate criminal act or omission on behalf of the MEMBER. The onus is on the MEMBER to provide clear and convincing proof of the MEMBERS defence.

Any conduct where alcohol or drugs are involved on the part of the MEMBER.

A dispute or APPLICATION FOR ON-SITE ASSISTANCE that is capable of being resolved by LEGALLINE or any other administrative body or independent and impartial forum without legal/labour representation.

The drafting, negotiating, entering into or signing any contract, any agreement, any will or testamentary document.

An APPLICATION FOR ON-SITE ASSISTANCE regarding any dispute in relation to immovable property other than the PRIMARY MEMBER’S permanent place of residence.

Any APPLICATION FOR ON-SITE ASSISTANCE regarding an accident involving a motor vehicle where at the time the MEMBER was the driver and was not in possession of a valid driver’s licence in the Republic of South Africa.

MATTERS where the cause of action is vexatious, malicious or the proceedings are vexatious or malicious.

MATTERS falling within the jurisdiction of the Small Claims Court.

MATTERS falling within the jurisdiction of the High Court or Labour Court.

Conveyancing MATTERS, mineral rights, copyright, patent or trademark, tax or fiscal law, the drafting and concluding of documents, winding up of deceased estates and any other similar MATTERS.

Any surety, cession, assignment, novation or delegation or other derived right of recourse from a person not an active MEMBER at the time of the EVENT under this MEMBERSHIP AGREEMENT.

Change in MEMBERS status, right or obligations, or the status, zoning or re-zoning or right of use of immovable property.

APPLICATIONS FOR ON-SITE ASSISTANCE arising out of the MEMBERS failure to discharge any debt, debt management or any other financial enquiries.

Disputes between the MEMBER and LEGALLINE or any of LEGALLINE’S employees, agents, LAWYER/ATTORNEY or contractors relating to this MEMBERSHIP AGREEMENT or any other MATTER between LEGALLINE and the MEMBER.

A criminal MATTER where an admission of guilt fine is payable or for which the MEMBER has been previously convicted.

Appeals and reviews.

Strikes, lock-outs or riots, civil commotion, labour disturbances, public disorder or civil disobedience, mass action, intimidation, threat of violence or force, resisting or impeding lawful authority or any act or activity which is calculated to bring about any of the above.

War, martial law, mutiny. Military coup or usurped power, rebellion or revolution, hostilities or warlike operations.

An act aimed at promoting or frustrating economic, political, social or environmental change or to further ideological objectives.

A dishonourable cause or motive or is tainted with illegality or involving unlawful and indecent sexual behaviour or any conduct contrary to public policy.

No ON-SITE ASSISTANCE will be provided for any High Court, which includes Labour Court matters. LEGALLINE may, at LEGALLINE’S sole discretion, assist the MEMBER, with the consent of the MEMBER, in recommending and referring the MATTER to one of LEGALLINE’S LAWYERS. LEGALLINE shall not be responsible or be held liable for any fees and/or disbursements, and/or any other charges and/or damages and/or Court Order for cost or otherwise relating to this recommendation or referral.

LEGALLINE shall not be responsible or held liable for any Court Order for costs or otherwise relating to any ON-SITEASSISTANCE or MATTER handled or carried out by LEGALLINE or where LEGALLINE has represented a MEMBER in any capacity whatsoever.

LEGALLINE, its employees, agents, representatives or contractors shall not be liable for any damages, consequential or otherwise that may arise from or in connection with any work done, not done, advice given, not given or any documentation supplied, drafted or advised upon by the abovementioned, notwithstanding any mistake, negligence or error by the aforesaid.

APPLICATION FOR LEGAL/LABOUR ON-SITE ASSISTANCE PROCEDURE

GENERAL

The MEMBER’S APPLICATION FOR ON-SITE ASSISTANCE will be declined unless:-

The MEMBER is honest and truthful at all times and does not withhold any information regarding the APPLICATION FOR ON-SITE ASSISTANCE.
Co-operates fully with LEGALLINE and/or its LAWYER. Any duplicated legal fees and/or postponements as a result of this shall be an additional charge to the MEMBER. LEGALLINE shall not proceed with representing the MEMBER until such additional fees have been paid over to LEGALINE.
Any delay of whatsoever nature caused or initiated by the MEMBER for whatsoever reason. Any duplicated legal fees and/or postponements a result of this shall be an additional charge to the MEMBER. LEGALLINE shall not proceed with representing the MEMBER until such additional fees have been paid over to LEGALINE
The MEMBER has notified LEGALLINE within 30 days of the EVENT coming to the knowledge of the MEMBER.
The MEMBER must comply with all the terms and conditions of this MEMBERSHIP AGREEMENT, APPLICATION FOR ON-SITE ASSISTANCE procedure or any of the terms and conditions contained herein.
There appears at any time, at the sole discretion of LEGALLINE or its LAWYER, to be no reasonable prospects of success.
Any legal expenses or costs incurred prior by the MEMBER in relation to any MATTER or EVENT whatsoever.
That the third party has sufficient assets or is gainfully employed so as to satisfy any judgement
If the facts of the EVENT take place over a period of time and the PRIMARY MEMBER’S MEMBERSHIP FEES are not paid over the entire period.
If the MEMBER becomes insolvent and/or in liquidation or is place under administration

SETTLEMENT AND ACCEPTANCE

LEGALLINE may :-

Attempt to settle or resolve any MATTER on your behalf and may do whatever it deemed necessary in regard thereto. The MEMBER grants LEGALLINE power of attorney in regard thereto.
Should, in the opinion of LEGALLINE, a fair and reasonable offer in settlement be received by the MEMBER and the MEMBER refuses to accept such an offer. LEGALLINE shall be entitled but non obliged to immediately withdraw their ON-SITE ASSISTANCE to the MEMBER.

PROCEDURE

The MEMBER shall follow the APPLICATION FOR ON-SITE ASSISTANCE procedure as amended from time to time. The MEMBER shall :-

Submit an authorised APPLICATION FOR ON-SITE form
Submit all documentation and information requested by LEGALLINE
The MEMBER’S APPLICATION FOR ON-SITE ASSISTANCE will only be approved on compliance with all the terms and conditions in this MEMBERSHIP AGREEMENT.
LEGALLINE will, at its own discretion, approve the MEMBERS APPLICATION FOR ON-SITE ASSISTANCE in writing and only on receipt of same, and subject to payment of LEGALLINE’S additional ON-SITE tariff fee, may the MEMBER regard their APPLICATION FOR ON-SITE ASSISTANCE as approved.

REJECTION OF ON-SITE ASSISTANCE AND DISPUTES

As the granting of ON-SITE ASSISTANCE is at the sole discretion of LEGALLINE, no reasons need to be given or supplied by LEGALLINE as to the rejection of the APPLICATION FOR ON-SITE ASSISTANCE.
LEGALLINE will however, endeavour, to be fair and reasonable in its assessment of the APPLICATION FOR ON-SITE ASSISTANCE.
If the rejection of the APPLICATION FOR ON-SITE ASSISTANCE arises from any reason other than from non-payment of the MEMBERSHIP FEE. LEGALLINEshall, at LEGALLINE’S sole discretion, notify the MEMBER in writing of the rejection of the APPLICATION FOR ON-SITE ASSISTANCE setting out the reasons for such rejection.
Should the MEMBER dispute any rejection or any decision by LEGALLINE in connection with their APPLICATION FOR ON-SITE ASSISTANCE. LEGALLINE shall, upon receipt of a written request by the MEMBER, within 10 days of such rejection or decision, submit the rejection or decision for review by the senior management of LEGALLINE, who shall not be bound by the decision of party, but shall reappraise the decision taken on receipt of the opinion. LEGALLINE shall advise the MEMBER of the opinion and their final decision.
If such rejection or decision is confirmed, LEGALLINE’S decision shall be regarded as final and LEGALLINE shall not be liable for any damages either consequential or otherwise suffered by the MEMBER in any way whatsoever.

FEE STRUCTURE

LEGALLINE’S ON-SITE TARIFF RATE, which may be amended by LEGALLINE from time to time, for all ON-SITE ASSISTANCE, will be made available to the MEMBER on request by such active MEMBER.
LEGALLINE records that no fees or benefits are payable to any INDEPENDENT LAWYER utilised, instructed or appointed by the MEMBER.
LEGALLINE shall not be liable for any fees and/or disbursements and/or costs of whatever nature incurred by the MEMBER relating to any EVENT or MATTER whatsoever.

UNDERWRITERS/INSURERS

LEGALLINE’S LEGAL/LABOUR PROTECTION PLAN is a non-insurance product and accordingly there are no underwriters or insurers linked to this product.

ADDITIONAL BENEFITS

5.1 MOBILITY SCOOTERS

LEGALLINE has negotiated a discount benefit for all its members with MOBILITY SCOOTERS – Lightweight, compact and easy to operate electric scooters.
All LEGALLINE MEMBERS will be entitled to a 15% discount on any product purchased from MOBILITY SCOOTERS.
Further information can be obtained from their website at www.mobilityscooters.co.za or should you not have access to the internet, they can be contacted on 072-301-9504

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